Quelle: ZAMG



PR Inside

Fast Relief For Dental Pain With Urgencies & Emergencies

28.03.2018 - 00:53

Urgencies & Emergencies aims to simplify and greatly speed up the way patients find and book a dentist, with the service mapping the location of practitioners in a given area and highlighting those with available appointments. “Our aim was to simplify the search process for patients with both urgent and non-urgent dental needs,” says Dr Azlan Daud. Azlan, who emigrated to New Zealand some 15 years ago, works as a dental practitioner with a special interest in endodontics in Christchurch.

“For someone in acute pain or just requiring a routine dental treatment, finding an available appointment on that particular day, is no easy task,” he says.

“The fortunate ones will see a dental practitioner on the same day, but the majority of patients end up being attended to, on another day.” Having been in the profession for 25 years, Azlan knows that some dental practices keep an emergency slot available on any given day, or they may have a slot become available at short notice when one of their own patients cancels. “The challenge is for patients to identify which practices have such availability. Even with on-line booking systems present for some practices, patients will still require some degree of trial-and-error searching”.

Urgencies & Emergencies automatically links to participating practices to make their location and availability visible from a single website, all on one screen. “For example, if an appointment slot became available due to a cancellation at 3:00 pm today, clicking on that particular toggle tells Urgencies & Emergencies to automatically flag to the world that the practice has an availability. Should someone call and take the appointment, the practice clicks the toggle again to reflect that the availability is no longer present.

Azlan, together with his technical co-founder Aydan Brown, said that they had to design the service to be as simple and easy to use as possible for patients. They also took suggestions from practitioners to ensure that the system would also work effectively for practices. “The moment you are on the website, patients will know how many dentists are available to help on that particular day. By the second click, patients will know both the identity and location of these practices,” he says.

The service initially focused on Christchurch-based dental practices, but Urgencies & Emergencies has recently expanded to Auckland and plans to approach practices in regions across the country this year. He also believes the simplicity of the platform may lend itself to other healthcare based professions.

“We started with Dentistry and our aim is to include practitioners from across the entire healthcare industry. I’ve started approaching medical practitioners, osteopaths, physiotherapists and audiologists. Their response was very positive. Perhaps we can eliminate the need to wait for any form of healthcare, by providing options to patients in general and especially for those with acute needs,” he says.

For more information on emergency dentists, emergency dental care and 24 hour dentists please go to https://une.nz .